Welcome to CalSTRS Employer Support Portal where you can find updates and resources to support your transition to the new Secure Employer Website (SEW).

— Message Board —

09/25/2025 – Update to Remittance Advice

The Creating a Remittance Advice job aid has been updated effective 09.24.25. To save the details of the remittance advice you must take a screenshot before submission.

09/23/2025 – Reminder: Enrollments

You will need to create an Enrollment Transaction for employees that have no reporting posted with your organization. Expect this error type to be elevated for your first file in the new system.

You will need to manually transmit these transactions on-screen in SEW. You can do this from the Employment panel, or within the Employee Profile and clicking the Enroll button.

09/18/2025 –

Logging into the new SEW 

SEW registration emails will be sent out to all active contacts on Monday 9/22 at 6:00 PM. These emails will contain a one-time password and a link to the new SEW. Employers will be able to log into the new SEW after receiving the email. If your one-time password expires or you need your password reset, please reach out to your district or county administrator and they will be able to assist.
08/07/2025 – The latest environment build in the Employer Readiness Environment has been successfully implemented with a production snapshot of data as of July 18, 2025.
04/29/2025 –

Employer Readiness Environment Password Resets

Please reach out to [email protected] if you need assistance with ERE password resets. You can continue to reach out to [email protected] for all other questions regarding the Employer Readiness Environment and Success Criteria.
01/17/2025 – The Employer-Related Form Crosswalk has been added to the Employer Toolkit. This job aid provides an overview of information employers currently submit to CalSTRS on a form and how employers will submit that information to CalSTRS in the new Secure Employer Website (SEW).

Tools & Resources