Welcome to CalSTRS Employer Support Portal where you can find updates and resources to support your success during Soft Launch.
— Message Board —
02/20/2020 – Employer Readiness Environment Unavailable 02/23/20. Overnight maintenance activities are scheduled to occur during non-business hours on Sun., Feb. 23, 2020 from 12:00pm until 6:00pm. We apologize for any inconvenience this may cause.
02/01/2020 – The latest database refresh in the Employer Readiness Environment successfully completed and now has a production snapshot of data as of 01/13/2020.
New online training is now available on the Pension Administration Learning Management System (PALMS). The new training modules are:
- Soft Launch Orientation
- Enrollment Transaction Type
01/26/2020 – The latest Production Release in the Employer Readiness Environment has been successfully implemented on 01/24/2020. Please see Release Notes v1.1 in the Employer Toolkit on the Employer Support Portal for more information.
01/23/2020 – New Soft Launch Job Aids have been posted to the Tools & Resources section of the portal.
11/16/2019 – The Pension Solution Soft Launch Kickoff Webinar recording is available on the CalSTRS YouTube Channel.
11/07/2019 – Welcome to the Employer Support Portal! This website is designed to support employers during the transition to the new Secure Employer Website in fall 2021. Feel free to click around and become familiar with the Tools and Resources section, which contains support documents for the Soft Launch of the Employer Readiness Environment and the Pension Administration Learning Management System, which is the repository for employer training. The Employer Readiness Environment will be available for testing reporting files beginning in February 2020.
Tools & Resources
- Contribution File Business Rule Validation (New)
- Creating a Cash Balance Schedule (NEW)
- Creating a Remittance Advice (NEW)
- Employment File Business Rule Validation (NEW)
- Using the Secure Employer Website (NEW)
- Contribution File Template Instructions
- Contribution File Template Instructions Spreadsheet
- Contribution Reporting Terminology
- Employer Contact Types
- Employment Maintenance Terminology
- Employer Success Criteria Checklist
- Managing Employer Contacts
- Managing Payroll Summaries
- PALMS Computer Based Training Navigation Guide
- PALMS Instructions
- Submitting an Online Account Receivable Contribution Transaction
- Submitting an Online Employment Transaction
- Uploading a Contribution File
- Uploading an Employee Match File
- Uploading an Employment File