Welcome to CalSTRS Employer Support Portal where you can find updates and resources to support your success during Soft Launch.
— Message Board —
01/18/2020 – A database refresh in the Employer Readiness Environment is scheduled to occur on 01/31/2020 with an updated production snapshot of data as of 01/13/2020.
01/17/2020 – Due to scheduled maintenance, the Employer Readiness Environment will be unavailable after 5:00pm on January 24th, 26th and 31st. This announcement will be updated with more details and timeframes prior to the maintenance dates. We apologize for any inconvenience.
11/27/2019 – The latest database refresh in the Employer Readiness Environment successfully completed and now has a production snapshot of data as of 11/12/2019.
11/16/2019 – The Pension Solution Soft Launch Kickoff Webinar recording is available on the CalSTRS YouTube Channel.
11/07/2019 – Welcome to the Employer Support Portal! This website is designed to support employers during the transition to the new Secure Employer Website in fall 2021. Feel free to click around and become familiar with the Tools and Resources section, which contains support documents for the Soft Launch of the Employer Readiness Environment and the Pension Administration Learning Management System, which is the repository for employer training. The Employer Readiness Environment will be available for testing reporting files beginning in February 2020.
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Tools & Resources
- Contribution File Template Instructions
- Contribution File Template Instructions Spreadsheet
- Contribution Reporting Terminology
- Employer Contact Types
- Employment Maintenance Terminology
- Managing Employer Contacts
- Employer Success Criteria Checklist
- Managing Payroll Summaries
- PALMS Computer Based Training Navigation Guide
- PALMS Instructions
- Submitting an Online Account Receivable Contribution Transaction
- Submitting an Online Employment Transaction
- Uploading a Contribution File
- Uploading an Employee Match File
- Uploading an Employment File