CalSTRS Employer Services Portal

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Secured Employer Website (Production)

Secure Employer
Website
(Production)
Pension Administration Learning Management System

Pension Administration Learning Management System
Employer Readiness Environment (Non Production)

Employer Readiness
Environment
(Non Production)
Welcome to CalSTRS Employer Support Portal where you can find updates and resources to support your transition to the new Secure Employer Website (SEW).

— Message Board —

01/11/2021 – Due to scheduled maintenance, the Employer Readiness Environment will be unavailable Saturday, January 16, 2021 until Monday, January 18, 2021 at noon. We apologize for any inconvenience.
11/23/2020 – The latest database refresh in the Employer Readiness Environment successfully completed and now has a production snapshot of data as of November 13, 2020.
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Archived Messages


12/22/2020 – Due to scheduled maintenance, the Employer Readiness Environment will be unavailable Thursday, December 31, 2020 until Monday, January 04, 2021 at noon. We apologize for any inconvenience.
11/13/2020 – A database refresh in the Employer Readiness Environment is scheduled to occur with an updated production snapshot of data as of November 13, 2020. Therefore, the system will be unavailable from Friday, November 20, 2020 at 5:00 p.m. until Monday, November 23, 2020 at noon. We apologize for any inconvenience.
09/21/2020 – The latest maintenance release in the Employer Readiness Environment has been successfully implemented on 09/21/2020.  Please see Release Notes v1.2 in the Employer Toolkit on the Employer Support Portal for more information.
05/20/2020 – New version of the Match File Specification has been posted to the Tools & Resources section of the portal under Employer Toolkit.
03/10/2020 – New versions of the Contribution File Specification and the Employment File Specification have been posted to the Tools & Resources section of the portal under Employer Toolkit.
03/03/2020 – Sixteen new employer training modules are now available on the Pension Administration Learning Management System (PALMS).  A list of all the training modules available can be found PALMS. To log in to your account, or create a new one, visit PALMS. For questions about the training, contact CalSTRS Employer Services at EmployerHelp@CalSTRS.com.
03/03/2020 – The new Employer Readiness Environment Testing Guide has been posted to the Tools & Resources section of the portal under Employer Toolkit.
01/31/2020 –

New online training is now available on the Pension Administration Learning Management System (PALMS). The new training modules are:

  • Soft Launch Orientation
  • Enrollment Transaction Type

To log in to your account, or create a new account, visit PALMS. For questions about the training, contact CalSTRS Employer Services at EmployerHelp@CalSTRS.com.

01/28/2020 – The latest Environment Patch and Security Update in the Employer Readiness Environment have been successfully completed on 01/27/2020.
01/26/2020 – The latest Production Release in the Employer Readiness Environment has been successfully implemented on 01/24/2020.  Please see Release Notes v1.1 in the Employer Toolkit on the Employer Support Portal for more information.
01/23/2020 – New Soft Launch Job Aids have been posted to the Tools & Resources section of the portal.
11/16/2019 – The Pension Solution Soft Launch Kickoff Webinar recording is available on the CalSTRS YouTube Channel.
11/07/2019 – Welcome to the Employer Support Portal! This website is designed to support employers during the transition to the new Secure Employer Website in fall 2021. Feel free to click around and become familiar with the Tools and Resources section, which contains support documents for the Soft Launch of the Employer Readiness Environment and the Pension Administration Learning Management System, which is the repository for employer training. The Employer Readiness Environment will be available for testing reporting files beginning in February 2020.

Tools & Resources

  • Contribution File Crosswalk Contribution File Crosswalk
  • Contribution File Specification Contribution File Specification
  • Contribution File Template Contribution File Template
  • Employment File Specification Employment File Specification
  • Employment File Template Employment File Template
  • ERE Testing Guide ERE Testing Guide
  • F496 Error Resolutions F496 Error Resolutions
  • Match File Specification Match File Specification
  • Pension Solution Soft Launch Kick Off Video Pension Solution Soft Launch Kick Off Video
  • Release Notes v1.2 Release Notes v1.2
  • VDF Error Resolution VDF Error Resolution
  • Contribution File Business Rule Validation Contribution File Business Rule Validation
  • Contribution File Template Instructions Contribution File Template Instructions
  • Contribution Reporting Terminology Contribution Reporting Terminology
  • Creating a Cash Balance Schedule Creating a Cash Balance Schedule
  • Creating a Remittance Advice Creating a Remittance Advice
  • Employer Contact Types Employer Contact Types
  • Employment File Business Rule Validation Employment File Business Rule Validation
  • Employment File Template Instructions Employment File Template Instructions
  • Employment Maintenance Terminology Employment Maintenance Terminology
  • Managing Employer Contacts Managing Employer Contacts
  • Managing Payroll Summaries Managing Payroll Summaries
  • Submitting an Online Accounts Receivable Contribution Transaction Submitting an Online Accounts Receivable Contribution Transaction
  • Submitting an Online Employment Transaction Submitting an Online Employment Transaction
  • Uploading a Contribution File Uploading a Contribution File
  • Uploading an Employee Match File Uploading an Employee Match File
  • Uploading an Employment File Uploading an Employment File
  • Using the Secure Employer Website Using the Secure Employer Website
  • Employer Success Criteria Checklist Employer Success Criteria Checklist
  • PALMS CBT Navigation PALMS CBT Navigation
  • PALMS Instructions PALMS Instructions
New File Format Regulations
FAQs



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