Welcome to CalSTRS Employer Support Portal where you can find updates and resources to support your success during Soft Launch.
— Message Board —
05/26/2020 – The latest database refresh in the Employer Readiness Environment successfully completed and now has a production snapshot of data as of May 15, 2020.
05/20/2020 – New version of the Match File Specification has been posted to the Tools & Resources section of the portal under Employer Toolkit.
03/10/2020 – New versions of the Contribution File Specification and the Employment File Specification have been posted to the Tools & Resources section of the portal under Employer Toolkit.
03/03/2020 – Sixteen new employer training modules are now available on the Pension Administration Learning Management System (PALMS). A list of all the training modules available can be found PALMS. To log in to your account, or create a new one, visit PALMS. For questions about the training, contact CalSTRS Employer Services at EmployerHelp@CalSTRS.com.
03/03/2020 – The new Employer Readiness Environment Testing Guide has been posted to the Tools & Resources section of the portal under Employer Toolkit.
11/16/2019 – The Pension Solution Soft Launch Kickoff Webinar recording is available on the CalSTRS YouTube Channel.
11/07/2019 – Welcome to the Employer Support Portal! This website is designed to support employers during the transition to the new Secure Employer Website in fall 2021. Feel free to click around and become familiar with the Tools and Resources section, which contains support documents for the Soft Launch of the Employer Readiness Environment and the Pension Administration Learning Management System, which is the repository for employer training. The Employer Readiness Environment will be available for testing reporting files beginning in February 2020.
Tools & Resources
- Contribution File Business Rule Validation
- Contribution File Template Instructions
- Contribution File Template Instructions Spreadsheet
- Contribution Reporting Terminology
- Creating a Cash Balance Schedule
- Creating a Remittance Advice
- Employer Contact Types
- Employment File Business Rule Validation
- Employment Maintenance Terminology
- Employer Success Criteria Checklist
- Managing Employer Contacts
- Managing Payroll Summaries
- PALMS Computer Based Training Navigation Guide
- PALMS Instructions
- Submitting an Online Account Receivable Contribution Transaction
- Submitting an Online Employment Transaction
- Uploading a Contribution File
- Uploading an Employee Match File
- Uploading an Employment File
- Using the Secure Employer Website